Reach Out to Us
We are available to assist you! Our helpful support staff is available to help, whether you need assistance selecting a product, have a question regarding your order, or simply want to say hello.
Give Us a Call
Do you need help or have an urgent question?
Telephone: +44 258 774 9345
Hours: 9:00 AM to 5:00 PM (UK time) Monday through Friday
Send Us an Email
Would you rather contact us via email?
Please direct your questions to:
Email address: contact@petarc.shop
On business days, we strive to reply to every email within 24 hours.
📍 Stop by or Contact Us
PET ARC LIMITED, 8 Douglas Street, Hamilton, Lanarkshire, Scotland, ML3 0BP, UK
Regarding Returns
Please send us an email before returning an item. We'll walk you through the return procedure and give you the right return address and directions.
💬 Keep in Touch
Do you have questions, comments, or simply want to post a cute picture of your pet? We would be delighted to hear from you!